Answers to frequently asked questions
ARRIVAL DEPARTURE
The rooms are ready for occupancy from 3 pm at the latest.
If you would like to use the day of arrival for skiing or hiking, you are welcome to park with us and change clothes in the house. Breakfast on the day of arrival is possible with prior arrangement from approx. 9:30 am.
On the day of departure, we ask you to vacate the room by 10:30 am.
PRICES / RESERVATION / PAYMENT
Prices per person/day
Included
Breakfast buffet, use of the wellness facilities and one garage space per room.
To be paid extra:
Local tax of € 4.60 per person and day from 14 years.
For additional garage spaces we charge € 18 per day/space - if available.
Two people per room are charged in full - single rooms only on request.
The booking is fixed upon receipt of the deposit or credit card details.
We accept debit cards (A, D, NL, CH), VISA and MasterCard.
Cancellation conditions and general terms
CANCELLATION CONDITIONS
The general terms and conditions for the hotel industry apply. AGBH 2006
Cancellation fees:
- Up to 90 days before arrival you can cancel free of charge.
- Up to 30 days before arrival 40 % of the total arrangement price.
- Up to 7 days before arrival 70 % of the total arrangement price.
- In the last week before the day of arrival 90 % of the total arrangement price.
Trip cancellation and accident insurance
TRAVEL CANCELLATION AND ACCIDENT INSURANCE
Our recommendation:
To avoid costs and hassle in the event of cancellation or early departure, but also for more security on your Austrian holiday, we recommend taking out the inexpensive Hotel Cancellation Plus (incl. helicopter rescue) or the even more comprehensive Hotel Cancellation Premium insurance (incl. accident benefits package), which
you can conveniently take out online here: European travel insurance
(Covid-19) travel/cancellation insurance is also offered by other established companies, including the Alliance, the ERGO or the ADAC. The amount of the insurance premium depends on various factors, such as the travel costs, the destination and the insurance period. You can calculate the costs directly online using the rate calculator on the website of the respective insurance company.
Bergland - Internet
With a WLAN-enabled device, you can use the Internet throughout our house free of charge.
There is no internet in the wellness area.
Pets
...of guests are not allowed.
Information for allergy sufferers: We have a cat in the house.
Medical care in Lech am Arlberg
Doctors with house pharmacies:
Dr. Christian Bürkle - Tel: 43 5583 2032
Dr. Reinhard Muxel - Tel: 43 5583 3300
Ambulance and Accident Sanatorium Dr. Rhomberg - Tel: 43 5583 2234
with MRI and CT diagnostics
Ski pass and Lech Card
Our service
Issue of the
ski pass in winter or the
Lech Card in summer at our house at the usual rates.
Ski Service Over Night
Ski service Walch Oberlech
Our
ski service partner will collect your skis or snowboard for a full service on request.
Properly maintained equipment will bring you to the absolute peak of winter sports enjoyment.
- Ski Full Service € 55,-
- Snowboard Full Service € 60,-
Allergies
FOOD intolerance and ALLERGICS
- if you suffer from a food intolerance or follow a particular diet, please let us know well in advance of your arrival.
- we will do our best to accommodate you
- if you need bed linen for allergy sufferers, please let us know well in advance.
