Answers to frequently asked questions

ARRIVAL DEPARTURE
The rooms are ready for occupancy from 3 pm at the latest.

If you would like to use the day of arrival for skiing or hiking, you are welcome to park with us and change clothes in the house. Breakfast on the day of arrival is possible with prior arrangement from approx. 9:30 am.

On the day of departure, we ask you to vacate the room by 10:30 am.

PRICES / RESERVATION / PAYMENT


Prices per person/day

Included

Breakfast buffet, use of the wellness facilities and one garage space per room.

To be paid extra:

Local tax of € 3.20 per person and day from 14 years.

For additional garage spaces we charge € 18 per day/space - if available.


Two people per room are charged in full - single rooms only on request.


The booking is fixed upon receipt of the deposit or credit card details.

We accept debit cards (A, D, NL, CH), VISA and MasterCard.

BANK DETAILS

Raiffeisenbank Lech • IBAN: AT71 3744 9000 0001 3755 • BIC: RVVGAT2B449


SKI PASS AND LECH CARD

Our service:

Issue of ski pass in winter or the Lech card in summer directly in our house at the usual rates.

Cancellation conditions and general terms

CANCELLATION CONDITIONS



The general terms and conditions for the hotel industry apply. AGBH 2006


Cancellation fees:

  • Up to 90 days before arrival you can cancel free of charge.
  • Up to 30 days before arrival 40 % of the total arrangement price.
  • Up to 7 days before arrival 70 % of the total arrangement price.
  • In the last week before the day of arrival 90 % of the total arrangement price.

Trip cancellation and accident insurance

TRAVEL CANCELLATION AND ACCIDENT INSURANCE


Our recommendation:

To avoid costs and hassle in the event of cancellation or early departure, but also for more security on your Austrian holiday, we recommend taking out the inexpensive Hotel Cancellation Plus (incl. helicopter rescue) or the even more comprehensive Hotel Cancellation Premium insurance (incl. accident benefits package), which

you can conveniently take out online here:              European travel insurance

europaeische-reiseversicherung-pension-bergland-lech-arlberg

(Covid-19) travel/cancellation insurance is also offered by other established companies, including the Alliance, the ERGO or the ADAC. The amount of the insurance premium depends on various factors, such as the travel costs, the destination and the insurance period. You can calculate the costs directly online using the rate calculator on the website of the respective insurance company.

Bergland - Internet

With a WLAN-enabled device, you can use the Internet throughout our house free of charge.

There is no internet in the wellness area.

Pets

...of guests are not allowed.

Information for allergy sufferers: We have a cat in the house.

Medical care in Lech am Arlberg

Doctors with house pharmacies:

Dr. Elmar Beiser - Tel:  43 5583 2032
Dr. Reinhard Muxel - Tel:  43 5583 3300

MRI Diagnostic Arlberg


Ambulance and Accident Sanatorium Dr. Rhomberg - Tel:  43 5583 2234

with MRI and CT diagnostics

Ski pass and Lech Card

Our service
Issue of the ski pass in winter or the Lech Card in summer at our house at the usual rates.

Ski Service Over Night

Ski service Walch Oberlech
Our ski service partner will collect your skis or snowboard for a full service on request.
Properly maintained equipment will bring you to the absolute peak of winter sports enjoyment.

  • Ski Full Service € 55,-
  • Snowboard Full Service € 60,-

Allergies

FOOD intolerance and ALLERGICS


  • if you suffer from a food intolerance or follow a particular diet, please let us know well in advance of your arrival.
  • we will do our best to accommodate you
  • if you need bed linen for allergy sufferers, please let us know well in advance.
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